1. How to place an order?

You can register on our website and then place the order directly from our website. If you want to choose other ways, please email to us: buyshoesaus@hotmail.com.

2. How long can I receive my shoes?

Normally, you can receive your shoes in 4-7 working days after the payment. It also depends on the shipping ways you choose and your destination. Please keep eyes on the EMS tracking web page.

3. How to check my order status?
We will send you a tracking number as soon as the goods has been sent out. After the EMS updates their database, you can check the status on the EMS official website: http://www.ems.com.cn/english-main.jsp

4. What is the return and exchange policy?

Buyshoesaus offers one of the easiest return policies on the website. If the shoes are not fit for you, you can return your unworn purchase within 365 days for exchange or refund. But if you are not satisfied with your shoes for your own reasons, like you have ordered the wrong size, or the shoes are not the same as you visualize, we will not be responsible for it.

5. Is it safe to order on-line with my credit card on this web site?

YES! All transactions on the Buyshoesaus website are completed on our secure server and are transmitted in a secure encrypted format.

6. What are the ways of paying?

a. Online payment with credit card. This is the most frequent payment method.

b. Western Union Money Transfer. We can accept payment by West Union when you want to place a large order..

c. Paypal

d. T/T(Telegraphic Transfer)

7. Why are your prices so low but with good quality?

We have our own factory which locates in China, so that we can afford you the best quality with lowest price.